Director - McLaren Packaging
The main advantage is not the software but the knowledgeable and capable support staff. Their industry background and ability to speak our language and understand our needs, as well as our challenges, is priceless.
Group ICT & EA - Corruseal Group
Abaca Systems Support Staff are a team of highly skilled professionals who are extremely knowledgeable and always willing to go the extra mile to assist the customer. They are truly an amazing team to work with a value adding and strategic partner who has the ability to make changes and adapt quickly especially in a high pace manufacturing environment as Corruseal
Managing Director - Westbury Packaging
The team at Abaca continue to work side by side with us ensuring we make the most of the features available within the software. Updates and improvements continue to come thick and fast and the helpdesk has a response rate that means any issues are very quickly resolved, whether technical or training needs. We can’t recommend the offering from Abaca highly enough.
Managing Director - Cumberland Packaging
We are delighted with our software support from Abaca Systems which apart from the extremely responsive help desk which keeps us up-to-date with all our logs and issues they always seem to go the extra mile with recommendations and solution’s rather than just reporting that the system cannot do this.
Commercial Director - Smurfit Kappa Beacon
We have had the Abaca system installed in our business for 18 years now and during all of that time the helpdesk experience has been BRILLIANT. They always respond quickly, more often than not, with an immediate fix to my problem. Anything that cannot be fixed immediately is always scheduled and completed on time if not early. The team are very approachable and easy to communicate with.